How Does
HICAPs Work
HICAPS simplifies the payment and claiming process for dental services, making it easier and more convenient for patients to access and afford quality dental care.
Attaining a beautiful, healthy smile isn’t always in everyone’s budget. And when dental emergencies arise, the last thing you want is to risk your health because you don’t have the cash to spare for treatment.
That’s where HICAPS comes in.
If you’ve ever had to claim on extras services such as dental, you may already be familiar with HICAPS.
Here’s a rundown of what HICAPS is and how – together with your healthcare provider – it can help make your dental treatments more affordable.
What is HICAPS?
HICAPS (or Health Industry Claims and Payments Service) is Australia’s leading electronic claims and payments system for healthcare providers.
Formed in 1998, HICAPS makes it easier than ever to pay less for extras services from participating dentists, doctors, optometrists, chiropractors, and physiotherapists.
Utilizing HICAPS at dental clinics offers several benefits for patients:
Convenience:
HICAPS allows for on-the-spot claims processing, eliminating the need for manual paperwork and reimbursement processes. Patients only need to pay the remaining gap amount after their insurance claim is processed.
Time Savings:
Patients don’t have to go through the hassle of submitting claims and waiting for reimbursements, which can save time and effort.
Cost Transparency:
HICAPS provides patients with immediate information about their out-of-pocket expenses, ensuring transparency in dental costs.
Cash Flow Management:
Patients can better manage their finances since they know exactly how much they’ll need to pay after their health insurance claim is processed.
Reduced Financial Stress:
Knowing that their insurance benefits will be applied immediately can reduce financial stress for patients seeking dental care.
Access to Quality Care:
With HICAPS, patients can access quality dental care without worrying about the full upfront costs, making dental services more accessible.
Wide Acceptance:
HICAPS is widely accepted at dental clinics across Australia, making it a convenient payment and claiming system for patients.
How does HICAPS work?
So, what’s the HICAPS process? It’s simple.
- You receive the bill for your dental treatment
- You give us your BUPA, Medibank Private, or other participating healthcare provider’s membership card
- We swipe it through our HICAPS machine to process your rebate at the time of payment
- Your healthcare provider’s contribution towards your bill is processed
- You just need to pay any remaining fees (if applicable).
Forget paying the total bill upfront and waiting days for a rebate; HICAPS ensures your health fund’s contribution is processed on the spot so you’re not out of pocket.
CONTACT OUR TEAM
Your local trusted Dentists
Fill out the form and a friendly member of our team will be in contact with you shortly
- (08) 9071 1465
- 47 Dempster Street , Esperance, WA
- reception@bayofislesdental.net
Opening Hours
Monday 8:00am – 5:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 5:00pm